What Does an Average Funeral Cost?
In 2009, the average charge for an adult, full service funeral was $6560.00. This includes a professional service charge, transfer of deceased, embalming, other preparation, use of viewing facilities, use of facilities for ceremony, hearse, limousine, and casket. The casket included in this price was an 18 gauge steel casket with velvet interior which may or may not be the most common casket chosen. Vault, cemetery and monument charges are additional. (Source: 2009 NFDA Survey of Funeral Home Operations)
What Recourse does a Consumer Have for Poor Service or Overcharging?
Funeral service is regulated by the Federal Trade Commission and state licensing boards. In most cases, the consumer should discuss problems with the funeral director first. If the dispute cannot be solved by talking with the funeral director, the consumer may wish to contact the Funeral Service Consumer Assistance Program. FSCAP provides information, mediates disputes, provides arbitration, and maintains a consumer guarantee fund for reimbursement of services rendered.
(To contact FSCAP, call 708-827-6337 or 800-662-7666).